Mark A Kern, DBA

People-Centered Leader Transforming Teams Through Strategic Leadership & Mentoring

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5 Steps to Retain Employees: Building a Culture Where Talent Thrives

Posted on 7 June 202518 June 2025 by Mark Kern

In today’s competitive marketplace, retaining top talent is more than just keeping your door open—it’s about creating an environment where every team member feels empowered, recognized, and excited to contribute. Here are five steps that can transform your employee retention strategy:

Prioritize Clear Communication
– Open and honest dialogue is the foundation of a resilient team. Regular check-ins and transparent feedback channels ensure employees feel heard and valued.

Invest in Professional Growth
– Encourage continuous learning by offering training, mentorship programs, and clear career advancement paths. When employees see opportunities to develop, they’re more likely to stick around.

Foster a Culture of Recognition
– Celebrating achievements—both big and small—keeps morale high. Implement regular acknowledgments of individual and team successes to show that every contribution counts.

Offer Competitive Compensation & Benefits
– A compelling compensation package goes beyond salary. Ensure your benefits, incentives, and perks not only match but exceed industry standards, reinforcing that you truly value your people.

Promote Work-Life Balance
– Today’s talent values flexibility. Whether it’s remote work options, flexible hours, or wellness programs, support initiatives that help your team maintain a healthy balance between work and personal life.

Remember, the goal is to create a workplace where every employee feels that their growth is intertwined with the company’s success. Retention isn’t just about keeping people on board—it’s about empowering them to bring their best selves to work every day.

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About

Dr. Mark Kern, is a seasoned business administration professional with extensive experience bridging the worlds of federal revenue management and academia.

With a Doctorate of Business Administration from Liberty University, an MBA with a Marketing Concentration, and a BS in Business Administration with an Economics Concentration—both from the University of Kansas—Mark has built a distinguished career that combines practical leadership in large organizations with a passion for teaching and mentoring.

Currently serving in senior roles at the Internal Revenue Service, Mark leads teams dedicated to securing delinquent returns and implementing vital tax enforcement strategies. His expertise spans managing complex projects, mentoring emerging leaders through specialized programs, and driving strategic initiatives that enhance operational efficiency. His leadership experience is further bolstered by previous roles in revenue assurance and security, underscoring a career-long commitment to excellence in public service.

Mark’s multifaceted expertise, rigorous academic background, and real-world leadership make him a unique asset in both industry and higher education. He is continually pursuing innovative research, most recently exploring the dynamics of community engagement and financial stewardship within church organizations.

Whether in the classroom or at the helm of critical projects at the IRS, Mark's career is marked by a commitment to excellence, mentorship, and a strategic vision for the future.

Academic Experience

In addition to his federal service, Mark is a dedicated educator. As an Adjunct Instructor at Highland Community College, he has been instrumental in shaping the next generation of business professionals by teaching courses in business fundamentals, accounting, human resources, and personal finance.

His hands-on approach to teaching—characterized by engaging curriculum design, interactive course materials, and individualized support—reflects his belief in empowering students through knowledge.

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