Mark A Kern, DBA

People-Centered Leader Transforming Teams Through Strategic Leadership & Mentoring

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Author: Mark Kern

New Managers: How to Avoid Bias in Performance Evaluations

Posted on 18 June 202526 July 2025 by Mark Kern

Stepping into a leadership role requires fair team evaluations, as performance reviews significantly impact careers and morale. New managers must recognize common biases, such as recency, halo, similarity, leniency, and cultural biases. Employing objective criteria, seeking diverse feedback, and training on bias awareness fosters equitable assessments and builds trust within teams.

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Eliminating Bias in Hiring: A Guide

Posted on 18 June 202526 July 2025 by Mark Kern

Bias in hiring can lead to missed opportunities and less diverse teams. Common biases include affinity, halo, confirmation, name and appearance, and experience bias. To combat these biases, standardize the interview process, implement blind resume reviews, use diverse panels, focus on skills, and challenge assumptions, promoting fairness and improving performance.

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Breaking the Curse of Knowledge in Leadership 

Posted on 18 June 202526 July 2025 by Mark Kern

The Curse of Knowledge hinders effective communication between experts and beginners, leading to confusion. Great leaders combat this by using clear language, checking understanding, and making learning engaging through analogies. Mentorship focuses on teaching rather than merely delivering information, emphasizing clarity over complexity.

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Praise in Public, Correct in Private: The Mentor’s Guiding Principle

Posted on 8 June 202526 July 2025 by Mark Kern

Mentorship encompasses trust, confidence-building, and empowerment. Effective mentorship involves publicly praising mentees to enhance their confidence and inspire peers, while private corrections promote growth without embarrassment. This dual approach fosters a supportive atmosphere where mistakes are seen as learning opportunities, ultimately leading to motivated, resilient mentees prepared to reach their potential.

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About

Dr. Mark Kern, is a seasoned business administration professional with extensive experience bridging the worlds of federal revenue management and academia.

With a Doctorate of Business Administration from Liberty University, an MBA with a Marketing Concentration, and a BS in Business Administration with an Economics Concentration—both from the University of Kansas—Mark has built a distinguished career that combines practical leadership in large organizations with a passion for teaching and mentoring.

Currently serving in senior roles at the Internal Revenue Service, Mark leads teams dedicated to securing delinquent returns and implementing vital tax enforcement strategies. His expertise spans managing complex projects, mentoring emerging leaders through specialized programs, and driving strategic initiatives that enhance operational efficiency. His leadership experience is further bolstered by previous roles in revenue assurance and security, underscoring a career-long commitment to excellence in public service.

Mark’s multifaceted expertise, rigorous academic background, and real-world leadership make him a unique asset in both industry and higher education. He is continually pursuing innovative research, most recently exploring the dynamics of community engagement and financial stewardship within church organizations.

Whether in the classroom or at the helm of critical projects at the IRS, Mark's career is marked by a commitment to excellence, mentorship, and a strategic vision for the future.

Academic Experience

In addition to his federal service, Mark is a dedicated educator. As an Adjunct Instructor at Highland Community College, he has been instrumental in shaping the next generation of business professionals by teaching courses in business fundamentals, accounting, human resources, and personal finance.

His hands-on approach to teaching—characterized by engaging curriculum design, interactive course materials, and individualized support—reflects his belief in empowering students through knowledge.

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“I Can Do All Things Through Christ Who Strengthens Me" (Philippians 4:13)
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  • Drive KPIs by Serving: A 4-Minute Read That Will Make You Rethink Leadership
  • Servant Leadership: A Blueprint for New Managers
  • Your Growth Matters More Than Ever
  • Faith-Informed Leadership Today: Don Bosco’s Preventive System Reimagined for Modern Leaders
©2025 Mark A Kern, DBA