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Eliminating Bias in Hiring: A Guide

Posted on 18 June 202518 June 2025 by Mark Kern

You’re reviewing resumes for an open role. One candidate went to your alma mater. Another worked at a company you admire. Without realizing it, you start leaning toward them—even though another applicant has stronger skills.

Sound familiar?

Bias in hiring isn’t always obvious, but it happens more often than we think. And when left unchecked, it can lead to missed opportunities, less diverse teams, and weaker business outcomes.

So how do we spot bias—and more importantly, how do we fix it?

Common Hiring Biases (And How They Sneak In)

🔹 Affinity Bias – “They remind me of myself.” We naturally gravitate toward people with similar backgrounds, interests, or experiences. However, hiring based on familiarity instead of qualifications can limit diversity.

🔹 Halo Effect – “They worked at a top company, so they must be great.” One impressive detail—like a prestigious employer or degree—can overshadow other factors.

🔹 Confirmation Bias – “I had a good first impression, so I’m looking for reasons to justify it.” We unconsciously seek information that supports our initial feelings about a candidate while ignoring contradictory evidence.

🔹 Name & Appearance Bias – “Their name looks hard to pronounce.” “They don’t look like someone in this role.” These snap judgments happen faster than we realize and can unfairly disadvantage candidates.

🔹 Experience Bias – “They don’t have the typical career path.” Non-traditional candidates often bring valuable skills, but bias can lead us to favor familiar trajectories over fresh perspectives.

Quick Self-Test: Are You Hiring Objectively?

Before making a hiring decision, ask yourself:

✅ Did I assume someone was a better fit because they ‘reminded me of myself’?

✅ Did I overlook a candidate because their experience was unconventional?

✅ Did I let a prestigious company name sway my decision?

✅ Did I make assumptions based on a candidate’s name, photo, or background?

If you checked any of these, bias might be influencing your hiring process.

How to Reduce Bias in Hiring

✅ Standardize the Interview Process – Use structured questions and scoring criteria to evaluate candidates objectively.

✅ Implement Blind Resume Reviews – Remove names, photos, and other identifying details to focus solely on skills and experience.

✅ Use Diverse Hiring Panels – A varied group of interviewers helps counter individual biases and provides a more balanced assessment.

✅ Focus on Skills-Based Hiring – Prioritize competencies and problem-solving abilities over pedigree or personal connections.

✅ Challenge Assumptions – Before making a final decision, ask: Am I basing this choice on evidence, or am I relying on instinct?

The Business Case for Bias-Free Hiring

Reducing bias isn’t just about fairness—it’s about performance. Studies show that diverse teams are more innovative, adaptable, and effective. When hiring decisions are based on merit rather than unconscious preferences, organizations benefit from stronger talent and broader perspectives.

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About

Dr. Mark Kern, is a seasoned business administration professional with extensive experience bridging the worlds of federal revenue management and academia.

With a Doctorate of Business Administration from Liberty University, an MBA with a Marketing Concentration, and a BS in Business Administration with an Economics Concentration—both from the University of Kansas—Mark has built a distinguished career that combines practical leadership in large organizations with a passion for teaching and mentoring.

Currently serving in senior roles at the Internal Revenue Service, Mark leads teams dedicated to securing delinquent returns and implementing vital tax enforcement strategies. His expertise spans managing complex projects, mentoring emerging leaders through specialized programs, and driving strategic initiatives that enhance operational efficiency. His leadership experience is further bolstered by previous roles in revenue assurance and security, underscoring a career-long commitment to excellence in public service.

Mark’s multifaceted expertise, rigorous academic background, and real-world leadership make him a unique asset in both industry and higher education. He is continually pursuing innovative research, most recently exploring the dynamics of community engagement and financial stewardship within church organizations.

Whether in the classroom or at the helm of critical projects at the IRS, Mark's career is marked by a commitment to excellence, mentorship, and a strategic vision for the future.

Academic Experience

In addition to his federal service, Mark is a dedicated educator. As an Adjunct Instructor at Highland Community College, he has been instrumental in shaping the next generation of business professionals by teaching courses in business fundamentals, accounting, human resources, and personal finance.

His hands-on approach to teaching—characterized by engaging curriculum design, interactive course materials, and individualized support—reflects his belief in empowering students through knowledge.

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