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The servant leader’s approach to building and stewarding relationships Most of us were taught to think about networking like collecting. Collect more contacts. Meet more “important” people. Grow your reach. Build a list of people you might call one day for advice, an intro, or an opportunity. And there’s nothing wrong with building a strong network. Relationships matter. They open doors, stretch our thinking, and create opportunities we wouldn’t find on our own. But servant leadership pushes us to pause and ask a better question: what are we actually building here, and why? Are we collecting people who might be useful to us someday? Or are we connecting people who could be useful to each other? That small shift turns networking from self-advancement into stewardship. A Different Way to Think About InfluenceCollectors usually measure their network by size, status, and access. How many people do I know? How influential are they? Who will pick up the phone when I call? Connectors think differently. Who have I helped? Whose potential did I notice early? What relationship or opportunity exists because I was willing to make an introduction? Collectors treat relationships like personal assets. Connectors treat them like something to be stewarded for the good of others. It’s not really about how many contacts you have in your phone or on LinkedIn. It’s about the intention behind those relationships and what you do with them. Relationships Are Meant to Be StewardedOver time, leaders don’t just gain experience and responsibility. We also gain relationships. We get to know people with different strengths, perspectives, and needs. We gain access to rooms others aren’t in yet. Our voice starts to carry more weight. A simple introduction or recommendation from us can open doors that might stay closed for others. That’s a privilege but it’s not just for us. Those relationships are something we’re meant to steward. That doesn’t mean being careless with introductions or recommending people we don’t trust. Your credibility matters, and it should never be handed out lightly. Stewardship still requires discernment. But it does mean resisting the urge to hoard access, opportunity, or influence. Servant leaders start asking different questions: Who needs to be seen? Who deserves a shot? Who should know each other? Where could my credibility help open a door that’s actually right for them? The strongest networks aren’t just big. They’re generous, trusted, and full of people helping each other move forward. Seeing What Others MissMost organizations naturally gravitate toward the same visible people. The same names get picked for key projects. The same voices get invited into the room. The same leaders get development opportunities because they’re already known. Connectors look beyond that. They notice the quiet person who always delivers. The new manager asking great questions. The steady contributor who hasn’t had much exposure yet but clearly has more in them. That’s where connecting starts: with seeing. Who on your team is being overlooked? Who is ready for a conversation, an opportunity, or an introduction that could change their trajectory? Using Your Credibility WellSometimes people don’t need another course or training. They just need someone they trust to say, “I know this person. Give them a chance.” That’s a big deal. When we recommend someone, we’re putting a piece of our own credibility on the line. That’s why it should never be done lightly. But caution shouldn’t turn into withholding support from people who’ve earned it. A lot of leaders say they want to develop others, but still hold tightly to the best opportunities and relationships. Real development only happens when we’re willing to share access. At some point, belief has to turn into advocacy. Making Introductions That Actually MatterA good introduction is more than just copying two people on an email and hoping it works out. Connectors think about why the connection matters and what each person brings to the table. They give just enough context to help the relationship start well. Something like:
That kind of introduction respects both people. It doesn’t position one as the expert and the other as the recipient. It creates space for mutual value. The goal isn’t more activity. It’s better connection. Helping People Get Back UpBeing a connector isn’t just about introducing successful people to other successful people. Sometimes it’s about helping someone re-enter opportunity after a setback. Everyone makes mistakes. Some people take on roles they weren’t ready for. Others underperform. That needs to be addressed, but it shouldn’t define them forever. Servant leaders hold both accountability and restoration. Who in your world might be ready for another chance? What growth have you seen that others might have missed? Where could a well-placed opportunity help someone rebuild trust and confidence? Sometimes opening a second door is just as impactful as opening the first. Letting Go of the MiddleThis is where it gets hard. Collectors like staying in the middle. It keeps them central. It keeps relationships flowing through them. It reinforces their importance. Connectors are willing to step out of the middle. They make the introduction and then step back. They don’t need credit for every outcome. They don’t need to be looped into every conversation. They’re just glad something good is happening. That’s a quieter kind of influence, but often a deeper one. Servant leadership isn’t about being indispensable. It’s about building people and relationships that can thrive without you constantly in the center. A Better Question to AskNext time you meet someone new, attend an event, or scroll through your network, try not to start here: “What can this person do for me?” Start here instead: “What could I contribute here?” Maybe it’s encouragement. Maybe it’s an introduction. Maybe it’s sharing something helpful. Or maybe it’s just taking the time to listen and understand them. Not every interaction needs to turn into something. Relationships aren’t transactions. But over time, this mindset changes the kind of network you build. It becomes less about access to influence and more about using influence well. The real value of your network isn’t just who answers when you call. It’s what you help make possible for others. Questions to Think About
This Week’s ChallengeFind two people in your network who should know each other. Make the introduction. Be thoughtful about why they should connect and what each might bring to the conversation. Then step back. Don’t look for credit. Don’t expect anything in return. Just let the connection grow. That’s the difference between collecting contacts and connecting people. And it’s one of the simplest, quietest ways servant leaders multiply their impact. |